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Strasbourg taxi number: how to book a taxi (and VTC alternative)
In Strasbourg, you can book a taxi by phone via local dispatch centres, take one directly at official ranks (TGV station, place Kleber, hospitals) or hail one in the street. For a planned trip or a guaranteed slot, FJ13 offers a VTC alternative bookable online 24/7, by phone at +33 3 74 47 26 67 or via WhatsApp, with a fixed price announced upfront.
How to book a taxi in Strasbourg
Three main ways to get a taxi in Strasbourg:
1. Calling a dispatch centre. Bas-Rhin taxi dispatch centres centralise orders and send the closest available taxi. Typical waiting time is 5 to 15 minutes off-peak, but can exceed 30 to 45 minutes on Friday and Saturday evenings, during Christmas markets or European Parliament sessions. The dispatcher generally asks for pickup address, destination, name and phone number.
2. Taxi rank. Strasbourg has several official taxi ranks: central station (TGV station, arrivals side), place Kleber (Galeries Lafayette access), place de la Republique, civil hospital, NHC Hautepierre, place de la Cathedrale (south side), place de l'Etoile. Ranks operate 24/7 but availability varies. Off-peak you may wait, at peak hours the queue grows.
3. Hailing in the street. You can hail a passing taxi if it shows the "free" light (green on the roof or on the dashboard). Taxis with passengers show red or off. This method remains random outside major streets (av. de la Marseillaise, rue du Marechal Foch, av. des Vosges).
Taxi dispatch centres and ranks in Strasbourg
Strasbourg's main taxi dispatch centres have 24/7 switchboards. To get an up-to-date number, check local yellow pages, the Strasbourg tourist office, the city dispatch app or ask your hotel reception. Numbers can change due to merger or closure, which is why we avoid listing a specific one here.
Main physical ranks:
- Strasbourg central station (main exit, place de la Gare side)
- Place Kleber (rue des Grandes Arcades side)
- Place de la Republique (Palais du Rhin side)
- Civil hospital (main entrance)
- NHC Hautepierre (emergency entrance)
- Place de la Cathedrale (south side)
- Place de l'Etoile
- Strasbourg-Entzheim airport (arrivals zone exit)
Note: FJ13 chauffeurs are not authorised to wait at these ranks (reserved for taxis with municipal ADS licence). For FJ13, pickup happens at the meeting point agreed at booking.
FJ13 VTC alternative: simple booking and fixed price
For a planned trip or a guaranteed slot, FJ13 offers a VTC alternative bookable at any time, without depending on dispatch centre availability. Four available channels:
- Online on fj13.fr: 24/7 booking form, fixed fare announced immediately, email confirmation.
- Phone +33 3 74 47 26 67: 24/7 switchboard for bookings and emergencies, French and English speaking team.
- Email contact@fj13.fr: for detailed requests, multi-segment quotes, corporate agreements.
- WhatsApp +33 3 74 47 26 67: reserved for existing clients for last-minute changes and ride tracking.
Unlike a taxi call, FJ13 confirms within working hours the driver name, the exact vehicle model (Mercedes E, S or V Class) and the licence plate. The client therefore knows precisely who is picking them up before the chauffeur arrives.
Emergency: need immediate transport in Strasbourg
If you need immediate transport in Strasbourg without a prior booking, the taxi remains the fastest option:
- Go to the nearest taxi rank (TGV station, place Kleber, hospital)
- Hail a passing taxi (green light)
- Call a Bas-Rhin taxi dispatch centre
FJ13 still remains an option even for very fast rides: off-peak, the pickup time is typically 15 to 30 minutes in the Strasbourg area, and FJ13 can accept a booking made 15 minutes before departure, subject to availability. The fixed fare is announced at booking.
medical emergency, do not call a taxi or VTC: dial 15 (SAMU) or 112 (European emergency number) which will dispatch an ambulance.
unplanned business trips (missed flight, rescheduled meeting, urgent transfer), FJ13 offers a 24/7 urgent VTC service with pickup within 30 minutes in the Strasbourg area: FJ13 urgent VTC.
Taxi vs FJ13 chauffeur: quick decision table
To help you choose between taxi and FJ13 chauffeur in Strasbourg:
- Immediate trip without booking: taxi (dispatch or rank)
- Entzheim or Basel-Mulhouse airport transfer: FJ13 chauffeur (fixed price + flight tracking)
- TGV station arrival with name sign welcome: FJ13 chauffeur (included service)
- City centre ride off-peak: taxi (similar timing and price)
- Night or Sunday ride: FJ13 chauffeur (fixed fare vs taxi B/D surcharge)
- Cross-border ride (Germany, Switzerland): FJ13 chauffeur (taxi limited by municipal ADS licence)
- Wedding, gala, event: FJ13 chauffeur (S Class, uniformed driver)
- Corporate mission with billing: FJ13 chauffeur (integrated company account)
- European Parliament session: FJ13 chauffeur (institutional parking access)
- Long ride with scheduled wait: FJ13 chauffeur (waiting included in package)
Frequently asked questions
What is the number to call a taxi in Strasbourg?
Several taxi dispatch centres operate in Strasbourg with 24/7 switchboards. Numbers can change (mergers, closures), so it is best to check local yellow pages, the tourist office or ask your hotel reception for the up-to-date number. FJ13 does not give a specific taxi number to avoid sharing an obsolete contact. For a VTC alternative bookable immediately, call FJ13 at +33 3 74 47 26 67.
How long do you have to wait for a taxi in Strasbourg?
Waiting time depends on the time and day. Off-peak (morning and midday), a taxi generally arrives in 5 to 15 minutes. At peak times (Friday and Saturday evenings, Christmas market, European Parliament sessions), the wait can reach 30 to 45 minutes or more. At main ranks (station, place Kleber), there is generally a taxi available immediately, but not always. FJ13 guarantees a planned slot with prior confirmation.
Can you book a taxi via app in Strasbourg?
Some taxi dispatch centres offer a mobile app to book, track and pay. Coverage varies by company and is not universal. FJ13 does not offer a dedicated app to date, but the fj13.fr booking form is mobile-optimised: order in less than 2 minutes, fixed price announced, email confirmation. WhatsApp is also available for existing clients.
Is there a taxi rank at Strasbourg-Entzheim airport?
Yes. The Strasbourg-Entzheim airport taxi rank is at the arrivals zone exit. Generally, taxis wait at each flight arrival. For a 100 percent guarantee (slot and price), pre-booking an FJ13 chauffeur before the trip is more reliable, especially on late flights or certain low-traffic days when taxis do not always position themselves at the airport.
How do I book a taxi for the next morning in Strasbourg?
Taxi dispatch centres accept advance bookings for the next day (early morning airport transfers, specific trips). The fare remains calculated by meter on the day. For a guaranteed morning slot and a fixed price, FJ13 is more suitable: booking the day before (or several days in advance), locked price, driver confirmation by email with model and plate. Direct link: fj13.fr.
How much does a call to a taxi dispatch centre cost?
Calls to taxi dispatch centres are generally free or charged at local rate from a landline. From mobile, the cost depends on your plan. The dispatch centre does not charge the call but the taxi will charge the ride by meter. FJ13 charges no booking or quote fee: only the actual ride is invoiced, at the fixed rate announced at booking.
What our clients say
Book an FJ13 chauffeur now
Faster than a taxi call for planned trips. Fixed price quoted, email confirmation, driver identifiable in advance.