Hotels in Strasbourg and Bas-Rhin
Chauffeur service for hotels in Strasbourg: a simple service for your front desk
Your front desk or concierge books a chauffeur for your guests by e-mail, phone or WhatsApp, or through the online booking module.
Your guests ask for a car to the airport, a transfer to Colmar or a vehicle for the evening. Your front desk then has to find an available driver, call the companies back and watch the arrival time. That time takes the team away from its main job: looking after guests.
FJ13 offers hotels in Strasbourg a chauffeur service that is easy to use. You send us the request, we confirm, and the guest is met by a professional driver. The vehicle is allocated according to availability in the category chosen (sedan, business sedan or van). You keep the relationship with the guest, and we take care of the transport.
Questions? Call +33 3 74 47 26 67
What we offer your hotel
Booking by the front desk or concierge
You book by e-mail, phone or WhatsApp, or through the online booking module. Give us the guest's name, the time, the pick-up point and the destination. We answer manual requests within 2 business hours.
Airport and station transfers
Transfers to and from Strasbourg-Entzheim airport, Strasbourg station and nearby airports. A fixed price is given before you book (instant online estimate).
Chauffeur by the hour or day
A driver and a vehicle for the time you need: a Alsace Wine Route visit, an evening out, a day of meetings or a tour of Alsace.
Business travel
Journeys for your business guests to meetings, the European Parliament, trade fairs or stations. Businesses can pay on board or by invoice.
Invoicing in the hotel's name
For businesses, we can invoice the hotel directly, with payment on invoice. Private guests prepay through a secure payment link.
Welcome for your guest
At the station or airport, the driver waits with a name sign. We follow your flight time, and waiting at the station or airport is free if the train or flight number is provided. English-speaking drivers on request, subject to availability.
A simple service for your front desk
No vehicle or driver to manage
You employ no driver and maintain no vehicle. You send us journeys as your guests need them, with no subscription to manage.
One point of contact
One contact for all your requests, by e-mail, phone or WhatsApp. You do not have to compare companies for every booking. We answer manual requests within 2 business hours.
Transport by a registered operator
FJ13 is entered on the French register of chauffeur-driven vehicle operators (number 067190060) and holds passenger transport liability insurance. Our drivers are professionals, and the transport is carried out by FJ13.
Which hotels this suits
Hotels with international guests
Your guests come from all over Europe. They do not have to look for a taxi at the airport or wait at a rank: a driver is waiting with a sign bearing their name.
Boutique and independent hotels
You cannot justify employing a driver, but your guests expect reliable transport. You book on request, with no commitment.
Hotels welcoming business travellers
Your business guests move between meetings, stations and airports. They can pay on board or by invoice, and we can invoice the hotel when it pays for the journey.
Area covered
We operate in Strasbourg and the Bas-Rhin, across the Grand Est region and to neighbouring countries. Your guests are picked up from or taken to the main regional and international destinations.
Frequently asked questions
How do I book a chauffeur for a hotel guest?
By e-mail, phone or WhatsApp, or through the online booking module. We answer manual requests within 2 business hours. The online estimate itself is instant.
How are journeys paid for?
For most bookings, the guest pays in advance through a secure payment link. Businesses can pay on board or by invoice, and we can invoice the hotel.
Which vehicle will be allocated?
We tell you the category (sedan, business sedan or van). The vehicle is allocated according to availability in the category chosen. Each vehicle takes up to 7 passengers; larger groups travel in several vehicles.
What happens if the flight is delayed?
We follow your flight time. Waiting at the station or airport is free if the train or flight number is provided.
What happens if a booking is cancelled?
Cancellation is free more than 48 hours before pick-up. Between 48 and 24 hours, 50% of the price is kept. Within 24 hours, there is no refund.
What our clients say
Let's talk about your hotel
Write or call us: we answer within 2 business hours and explain how to book for your guests.
Our commitments
What you can count on, on every trip
Fixed price
The price is confirmed at booking and shared before the trip. No meter, no last-minute surcharge. 20% night surcharge between 9 pm and 6 am.
Flight tracking
We follow your flight schedule and adjust the pickup time. Free waiting at the station or airport if the train or flight number is shared.
Corporate billing
For professionals: monthly invoicing available, with a single invoice for your accounting teams.
Available 24/7
Booking and pickup at any hour, including nights, weekends and public holidays.
Professional drivers
Registered private-hire chauffeurs (VTC licence EVTC067190060), recent and well-maintained vehicles, a careful welcome every time.